Refund & Cancellation Policy

This policy explains cancellations and refunds for paid plans on KalaFolio, operated by «Your legal name / registered business».

1. Digital service, delivered instantly

KalaFolio is a digital service. When your payment is successful, your plan is activated immediately and your portfolio can be published right away. There is no physical product and nothing is shipped.

2. Cancellation

Plans are one-time payments for a fixed period and do not auto-renew, so there is nothing to cancel to avoid a future charge. You can simply choose not to renew. Your plan stays active until the end of the period you paid for, after which your public link stops working until you renew.

3. Refunds

Because access is granted immediately on payment, plan fees are non-refundable once a plan is activated. We make an exception and will issue a refund in these cases:

• you were charged more than once for the same order (duplicate charge); or
• you were charged but your plan was not activated due to a technical error on our side.

To be eligible, report the issue within 7 days of the charge by emailing contact@kalafolio.com with your registered email and the payment reference.

4. How refunds are processed

Approved refunds are made to your original payment method through Razorpay, typically within 5 to 7 business days. Bank or card processing times may add a few days.

5. Contact

For any billing question, email contact@kalafolio.com or call +91 «10-digit number».